Last Updated: 03 August 2026

These terms of use ("Terms") govern your ("you" or "your") access to and use of the Greenda® platform, including the Greenda® web app and expert dashboard at app.greenda.ai and the Greenda® mobile application, all operated by GreendaAI GmbH ("Greenda", "we", "our" or "us"). By accessing or using our platform, you agree to comply with and be bound by these Terms, which form the basis of any agreement between you and us regarding the use of our Services ("Agreement"). Any terms or conditions proposed by you, whether included in offers, purchase orders, order confirmations, or other documents, are expressly excluded, even if we have not explicitly objected to them.

Effective Date: These Terms take effect on the date you sign up for, or first access, the platform.

Where a cooperative or similar organisation ("Cooperative" or "Coop") provides you with access to the platform, a separate business agreement between Greenda and that Cooperative governs the commercial relationship (including fees and seats). These Terms nonetheless govern each individual user's use of the platform, and you accept them when you register or use the app.

1. Services

GreendaAI GmbH, located at Weihenstephaner Str. 12, 81673 Munich, Germany, provides an innovative platform tailored for farmers and agricultural professionals and for cooperatives serving them. Through our platform on our website, mobile application, and expert dashboard, we offer:

Advanced pest and disease detection, powered by large language models (LLMs) enhanced with farming expertise;
Personalized, eco-friendly treatment recommendations, validated by a qualified human agronomist;
Sustainable farming solutions; and
Basic farm management features, including the ability for users to register multiple farms, maintain structured farm profiles, and create digital farm notebooks for recording crop observations, activities, and relevant farm data.

(Collectively referred to as the "Services" and any results as "Service Results".) The Services combine AI-generated pre-diagnosis with mandatory human expert validation, as described in Section 2.

2. Account Types and the Cooperative Model

The platform may be used in two ways:

(a) Direct use. An individual, an independent farmer or an independent agricultural expert using the mobile app for their own farms, registers directly with Greenda through the mobile app. The AI pre-diagnosis is reviewed and validated, and the treatment plan authored, by Greenda's own certified agronomists before delivery.

(b) Cooperative use. A Cooperative subscribes to the platform, provisions seats, and onboards its own farmers and its own agronomist experts. For a Cooperative's farmers, the AI pre-diagnosis is reviewed and validated, and the treatment plan authored, by the Cooperative's own experts, not by Greenda. In this model, Greenda provides the platform and the AI pre-diagnosis, and the Cooperative is responsible for the human validation and the resulting agronomic advice given to its farmers.

Access channels. The mobile application is the only self-service channel and is available to individual users (independent farmers and independent experts using it for their own farms). The web dashboard is not self-service: access is provisioned only under contract, to Greenda's own contracted experts and to Cooperatives' experts (engaged under contract with their Cooperative). Independent experts do not receive web dashboard access.

In the Cooperative model:

The Cooperative is responsible for the eligibility, onboarding, and management of its own farmers and experts, and for ensuring it is entitled to add them to the platform.
The Cooperative is solely responsible for the qualifications, certification, and competence of the experts it adds, and for the treatment plans those experts issue.
Each Cooperative and its experts can access only that Cooperative's own farmers. Experts must only access and process the data of farmers assigned to them.
Greenda and each Cooperative act as separate, independent data controllers, each for its own purposes (see Section 11 and our Privacy Policy).

3. Free Trial

If you register for a free trial:

The applicable Services will be available free of charge until the earlier of: (a) the activation of a paid subscription plan; or (b) thirty (30) days from the trial start date.

At the end of the trial period, your account will be paused unless you switch to a subscription. Notifications will be sent to inform you of the trial's impending expiration. Free trials may not be available where access is provided through a Cooperative.

4. Subscription Term and Renewal

The subscription term is defined in your chosen plan. Unless cancelled before the renewal date, subscriptions renew automatically for the same duration as the initial term.

To prevent renewal, email contact@greenda.ai before the renewal period begins or cancel your subscription through the platform.

Where access is provided through a Cooperative, subscription term, renewal, and cancellation are governed by the separate business agreement between Greenda and the Cooperative.

5. Service Fees and Taxes

Fees depend on how you access the platform:

Direct users are responsible for paying all fees associated with the Service in accordance with the selected subscription and pricing model ("Service Fees").
Cooperative users (farmers and experts) are provided access by their Cooperative, which pays the applicable fees under its separate business agreement with Greenda. Such users are not charged by Greenda for their seats unless they separately subscribe.

All Service Fees are payable in Euros (€) and are exclusive of any applicable sales, value-added taxes (VAT), or other taxes.

Service Fees must be paid in full, without deductions. Payment is due either: (i) in advance at the start of the Service, or (ii) within seven (7) days of receiving our invoice, depending on the selected pricing model.

If you fail to pay any Service Fees by the due date, we will apply statutory interest and reserve the right to terminate this Agreement immediately.

You are solely responsible for any and all taxes associated with the Service, including VAT or similar taxes. If you are required by law or treaty to withhold taxes on payments to us, you must notify us in writing without undue delay and provide all necessary information, documentation, and confirmation of withholding tax payments made on our behalf. If applicable, you will assist us at no additional cost in obtaining any available mitigations, exemptions, or refunds under relevant tax laws.

6. Consumers

The Services are offered primarily to farmers and agricultural professionals acting in a business or professional capacity (B2B).

Where you are a consumer (a natural person acting outside your trade, business, or profession), mandatory statutory consumer-protection rights apply and prevail over any conflicting provision of these Terms. In particular:

You may have a statutory right of withdrawal ("Widerrufsrecht") in respect of paid digital services. Where such a right applies, we will provide the required withdrawal instructions and a model withdrawal form before you enter into a paid subscription. Where you expressly request that we begin providing the Service before the withdrawal period ends and acknowledge that you thereby lose your right of withdrawal on full performance, the right lapses accordingly.
Provisions of these Terms that cannot lawfully be applied to consumers, including the arbitration clause in Section 17 and any limitation of statutory rights, do not apply to you to the extent they are not permitted by mandatory law.

7. Service Level

Services are provided in the English language unless otherwise specified or agreed.

Services are provided on an "as is" and "as available" basis. We commit to using commercially reasonable efforts to detect plant pests and diseases and provide corresponding recommendations, which means applying state-of-the-art skills and the due care expected of a professional in our industry, utilising our own existing resources.

Human validation. Every AI pre-diagnosis is reviewed and validated by a qualified human agronomist before a treatment plan is issued. For Direct users, this validation is performed by Greenda's agronomists. For Cooperative users, this validation is performed by the Cooperative's own experts, and Greenda is not responsible for the content, accuracy, or timeliness of those experts' validations or treatment plans.

The quality and effectiveness of any analysis depend on various factors, including the consistency, accuracy, and completeness of the data and information you provide in any form, including but not limited to details about the plants, geographical location, growing conditions, crop images, and any prior reports, treatments, or observations relevant to the detection of plant diseases ("Data").

Despite reasonable efforts, there may be instances where actionable recommendations cannot be provided. In such cases, we (or, in the Cooperative model, the Cooperative's expert) will inform you accordingly, and you may submit updated or revised Data for further analysis. If we cannot provide you with a Service for which you have paid Greenda directly, we will only reimburse you the corresponding Service Fees; you have no entitlement to a guaranteed detection, recommendation, or compensation for damages, costs, or expenses.

Delivery dates for recommendations and other reports are approximate. Actual delivery times may vary, and late delivery shall not constitute a delay giving rise to claims for damages, costs, or expenses. For Cooperative users, delivery of validated treatment plans depends on the Cooperative's own experts.

8. Your Obligations

You must provide all necessary and accurate Data and access to enable the Services to be performed effectively.

You agree to review and, where appropriate, implement the recommendations provided in the Service Results, and to provide written, oral, or visual feedback on the Services and Service Results ("Feedback"). You acknowledge that the effectiveness of the Services may depend on proper implementation of such recommendations.

You must ensure that your use of the Services and implementation of any recommendations comply with all applicable laws and regulations, including agricultural, environmental, and health standards.

You must cooperate in good faith and promptly address any queries or requests for clarification to facilitate delivery of the Services.

You acknowledge that the Services assist in detecting plant pests and diseases and providing recommendations, but that we do not guarantee specific results or solutions. You retain ultimate responsibility for decisions related to the care and treatment of your plants.

8.1 Additional Obligations of Cooperatives

If you are a Cooperative, you additionally warrant and undertake that:

you are entitled to onboard each farmer and expert you add to the platform, and you will onboard only users who have agreed to these Terms;
the experts you add are appropriately qualified, certified, and competent to review AI pre-diagnoses and author treatment plans, and you are solely responsible for their acts, omissions, and the advice they give to your farmers;
you will not exceed your allocated number of seats and will keep your user list accurate and up to date, promptly removing users who should no longer have access;
as a separate and independent data controller, you have a valid legal basis for the personal data you process on the platform and you provide your farmers and experts with your own privacy information as required by the GDPR; and
you will not attempt to access, and will ensure your experts do not access, any data other than that of your own Cooperative's farmers.

8.2 Additional Obligations of Experts

If you are an expert (whether a Greenda Expert or a Coop Expert), you undertake to review AI pre-diagnoses diligently and in accordance with professional standards, to access and process only the data of farmers assigned to you, and to keep all farmer Data confidential.

9. Protection of Your Data

We place the utmost importance on the confidential treatment of any Data and Feedback received from you.

Any confidential technical or commercial information in the Data and Feedback ("Confidential Information") will be used solely for the delivery and improvement of our Services and not disclosed to third parties, except as necessary to deliver the Services (including, in the Cooperative model, disclosure to your Cooperative and its assigned experts). You permit us to use subcontractors for our Services, and where subcontractors are engaged, we will share your Confidential Information only to the minimum extent necessary and on a strict need-to-know basis, ensuring that such subcontractors are bound by confidentiality agreements no less restrictive than these Terms.

The confidentiality obligations do not apply to Confidential Information that: (i) becomes public knowledge without any fault, omission, or violation of this Agreement by us; (ii) was lawfully in our possession before being disclosed by you, without restrictions on its use or disclosure; (iii) is lawfully obtained from a third party authorised to disclose it, without restrictions; (iv) is independently developed by us without reference to or use of your Confidential Information; (v) is approved for disclosure by you; or (vi) is subject to mandatory disclosure in connection with legal, regulatory, or administrative proceedings, or as required by law or court order.

The same confidentiality standards apply to our own technical and commercial information, including the Service Results. Such information must be used by you solely for your own agricultural operations and not to resell or advise others.

10. Use of Your Data

We are always looking for ways to improve the Services and to make them smarter, faster, more secure, integrated, and useful, as well as to create new services and develop new products.

We apply techniques that hash, filter, or otherwise scrub and transform your Data and Feedback for analytic, diagnostic, statistical, and performance-measurement purposes in a compiled, aggregated, and secured state. Photos of crops are stored for pest-detection processing and then retained for statistical use to improve the Service. Location data is aggregated for regional pest-trend reports.

Personal data that are necessary for delivering our Services, such as the user identity linked to a submitted pest photo and the photo's location, are processed and stored in our systems (e.g., CRM and dashboard) on the lawful basis of providing the Service and supporting customer requests, and are used solely for service provision, operational purposes, and customer support.

Data that are no longer required for these purposes are deleted or irreversibly anonymised in accordance with our data retention policy. Anonymised or aggregated data, which cannot be used to identify any individual, may be used for statistical analysis and insights (e.g., regional pest trends or weather-related patterns). Personal identifiers, such as IP addresses, are retained only as long as necessary for security, fraud prevention, and operational logging, after which they are anonymised or removed in compliance with the GDPR.

We will use only such aggregated and anonymised data to apply general concepts and ideas and use the respective learnings to improve our artificial intelligence (AI) models, develop new features, and create solutions ("Improvements").

To use your Data and Feedback for the provision of our Services and the Improvements, you grant us a non-exclusive, non-transferable, irrevocable, royalty-free, fully paid-up, worldwide right to use any Data and Feedback including Confidential Information that is owned or controlled by you, including to copy, store, and modify your Data and Feedback and combine it with other works, and to use it for any other types of use currently known or unknown for the provision of Services to you and Improvement in general. The aforementioned right is sub-licensable to our subcontractors for the sole purpose of providing Services to you and associated research and development for the general Improvement of our Services.

Nothing in these Terms shall restrict us from the use of any general ideas, concepts, know-how, methodologies, processes, technologies, algorithms, or techniques contained in or derived from your Data and Feedback and retained in the undocumented general mental impressions of us and our employees and subcontractors ("residual know-how"), provided that we do not (i) infringe your Intellectual Property Rights other than those licensed under this Agreement or (ii) breach our confidentiality obligations.

11. Data Protection and Controllership

Greenda acts as the controller of the personal data it processes for its own purposes (operating the platform, generating the AI pre-diagnosis, hosting and securing the data, maintaining audit logs, and improving the Service), in compliance with applicable laws including the GDPR and our Privacy Policy.

Where the platform is used through a Cooperative, Greenda and the Cooperative each act as separate, independent data controllers, each determining the purposes and means of its own processing. This is not a joint-controller arrangement, and neither party is the other's processor. Each party is independently responsible for its own GDPR compliance, including for having a valid lawful basis and providing the required privacy information to data subjects. Personal data are stored securely on GDPR-compliant, EU-based infrastructure.

12. Use of Our Service Results

To use the Service Results for your own agricultural operations, but not to resell or advise others, we grant you a non-exclusive, sub-licensable, non-transferable, irrevocable, royalty-free, fully paid-up, worldwide right.

We shall exclusively own and receive all rights, title, and interest, including Intellectual Property Rights, in the Services and Service Results, excluding your Data and Feedback. We do not grant any licenses or use rights other than those expressly provided under these Terms.

"Intellectual Property Rights" means, without limitation, patents, trademarks, service marks, logos, trade names, geographical indications, internet domain names, copyrights (including rights in computer software, source code, and object code) and moral rights, database rights, semiconductor topography rights, utility models, design rights, rights in get-up, rights in inventions, trade secrets, know-how, plant variety rights, and other intellectual property rights in any country or jurisdiction, whether registered or unregistered, and in all rights or forms of protection having equivalent or similar effect anywhere in the world, and the term "registered" includes registrations and applications for registration.

13. Warranties

We do not warrant, represent, or guarantee the accuracy, effectiveness, or outcomes of our Services, including the Service Results. While our Services aim to detect plant pests and diseases and provide treatment recommendations, we do not guarantee the resolution of any issue or cure for identified pests and diseases.

In the Cooperative model, Greenda's responsibility is limited to making the platform and the AI pre-diagnosis available; Greenda does not warrant and is not responsible for the validations, treatment plans, or advice provided by a Cooperative's own experts.

To the fullest extent permitted by applicable law, we disclaim all warranties, representations, and guarantees, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or completeness. This applies to any use of or reliance on our Services, regardless of whether any issue was foreseeable or known to us. Our Services are not intended to be relied upon by any third party, and any Agreement on Services does not confer rights or remedies upon any person or entity other than the parties to the respective Agreement. Nothing in this Section limits mandatory statutory rights that cannot be excluded, including consumer rights under Section 6.

14. Indemnification

You warrant that all Data and Feedback provided are free from third-party rights and do not infringe any Intellectual Property Rights of third parties.

In the event of any allegation, whether in or out of court, of: (i) infringement of third-party rights; (ii) misuse of the Services; or (iii) any breach of any Agreement or violation of applicable laws, you agree to defend, indemnify, and hold harmless us, our affiliates, and subcontractors from and against all claims, losses, damages, injuries, fines, penalties, costs (including court costs and attorneys' fees), expenses, charges, and other liabilities.

If you are a Cooperative, this indemnity additionally covers claims arising from the acts or omissions of your farmers and experts, from the advice or treatment plans your experts issue, and from your processing of personal data as an independent controller.

Each party shall promptly notify the other in writing upon becoming aware of any actual or potential allegation of infringement or other legal dispute related to the Services. This Section does not apply to consumers to the extent it exceeds what is permitted by mandatory law.

15. Limitation of Liability

We shall not be held liable for any costs, expenses, or damages, regardless of the legal basis (whether contractual, tortious, or otherwise), arising from a breach of our obligations, except as set out below.

The above exclusion of liability does not apply in the following cases where liability is mandatory under statutory law: (i) intentional breach of obligations; (ii) injury to life, body, or health; (iii) cases where we have expressly assumed a guarantee; (iv) liability under the German Product Liability Act (Produkthaftungsgesetz); and (v) breach of essential contractual obligations (Kardinalpflichten), i.e., obligations fundamental to the performance of this Agreement and upon which you may reasonably rely.

In cases of negligence, our liability is limited to typical and foreseeable damages, even for a breach of essential contractual obligations.

We are not liable for any economic, financial, or other indirect losses you may incur as a result of the provision of our Services. In particular, in the Cooperative model, we are not liable for the validations, treatment plans, or advice provided by a Cooperative's own experts, or for a Cooperative's processing of personal data as an independent controller.

Our total liability for all claims, regardless of the legal basis, is limited to a maximum of €1,000 per individual case of damage for a Free Trial and €1,000 in all other cases, except for the cases (i) to (v) above.

The above limitations and exclusions also apply to the benefit of our legal representatives, employees, directors, officers, affiliates, subcontractors, and other agents acting on our behalf. Nothing in this Section limits mandatory statutory rights of consumers under Section 6.

16. Term and Termination

These Terms apply for as long as you hold an account or use the platform. We may suspend or terminate your access for material breach of these Terms. Where your access is provided through a Cooperative, your access also ends if the Cooperative's engagement ends or the Cooperative removes your seat. Provisions which by their nature should survive termination (including confidentiality, data-use licenses, IP, warranties, indemnification, and limitation of liability) survive.

17. Governing Law and Dispute Resolution

These Terms and any Agreement are subject to the substantive law of Germany.

All disputes arising out of or in connection with these Terms and any Agreement shall be finally settled by arbitration under the then-in-force rules of arbitration of the International Chamber of Commerce (ICC) by one arbitrator appointed in accordance with the ICC rules. The place of arbitration shall be Munich. The procedural law of Germany shall apply where the ICC rules are silent. The language shall be English. The right to obtain injunctive relief before state courts shall not be excluded but shall not constitute a waiver of any arbitration.

This arbitration clause does not apply to consumers (see Section 6); disputes with consumers are subject to the jurisdiction of the competent courts as provided by applicable mandatory law.

18. Miscellaneous

These Terms and any Agreement based thereon constitute the entire agreement between you and us. Any prior agreements, including confidentiality agreements, are retroactively replaced in their entirety by an Agreement with us on these Terms as of its execution date. In the Cooperative model, the separate business agreement between Greenda and the Cooperative governs the commercial relationship; in the event of conflict on commercial matters, that agreement prevails over these Terms as between Greenda and the Cooperative.

We reserve the right to update these Terms at any time. Updates will be communicated via email, app notifications, or other means. We will ask for your acceptance of the new Terms; if you do not accept them, the respective Agreement will terminate, and if you accept them the Agreement will continue under the new Terms.

Any amendments, modifications, or supplements to any Agreement must be made in writing. This written requirement may only be waived through a written instrument executed by both parties.

You are not entitled to retain a Service Fee for any reason or to set off a Service Fee against any claim you may have against us, unless your counterclaim is undisputed or has been finally adjudicated.

You may not assign any rights or obligations under any Agreement without our prior written consent. We may assign any Agreement, along with its associated rights and obligations, to a third party in the event of a restructuring, divestiture, or sale of our business related to the Services. In such cases, you retain an extraordinary termination right, exercisable within seven (7) calendar days of receiving notice of the transfer.

Any Agreement and any amendments may be executed in multiple counterparts, each deemed an original, and all counterparts together constitute one agreement. It is not necessary for all parties to sign the same counterpart.

Any Agreement and any amendments may be executed and delivered through electronic means, including online acceptance (e.g., clicking a button or ticking a box), electronic signatures, portable document formats (e.g., PDFs), or combinations thereof. You agree that such electronic execution and delivery methods are valid, binding, and carry the same evidentiary weight as an original handwritten signature.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision shall be replaced by a valid one that most closely reflects the original intent.

19. Contact Us

For any questions about these Terms and any Agreements based thereon, please contact us at:

Email: contact@greenda.ai

Address: GreendaAI GmbH, c/o Design Offices München Macherei, Weihenstephaner Str. 12, 81673 Munich, Germany

Terms of Use